This is a free Quality Assurance Manager Resume example that covers objectives and tips to gets you the best job. This professional resume template with action words will help you in writing perfect CV for the desired Quality Assurance Manager Job.

Quality Assurance Manager Job Description

• Manages, plans, coordinates, and directs quality control program designed to ensure continuous production/service consistent with established standards.
• Manages the development and analysis of statistical data and specifications to determine present standards and establish proposed quality and reliability expectancy.
• Formulates and maintains quality control objectives, and coordinates objectives with production procedures in cooperation with other managers to maximize quality and reliability and to minimize costs.
• Manages, through intermediate personnel, workers engaged in activities to ensure continuous control over materials, facilities, services, and products.
• Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities.
• Plans, promotes, and organizes training activities related to quality and reliability.

Sample Quality Assurance Manager Resume Template

Contact information

In this section you have to include your Name, current home address, Mobile telephone number, Landline telephone number and your personal email address which is currently used.

· Full name

· Present and permanent addresses

· Telephone numbers

· Email address

Professional or career objective

Your objective is the one that clearly underlines your aims and aspirations in that profession. For example a Management Graduate will have to write an objective which is concise and precisely speaks about his role that he wants to play in the Organization.

Sample Objective for Quality Assurance Manager

Seeking a position that will take advantage of my technical and leadership skills to drive continuous improvement in key performance metrics and customer satisfaction.

Career Achievements

If you have any major Career Achievements or any Appreciation then this is the section where they should be listed. For Example a Quality Assurance Manager can add his/her career achievements like,

• Adept at leading organization-wide cost and efficiency improvements through the implementation of Lean principles, Kaizen, and Six Sigma methodology
• Strong team building, collaboration, and communication skills obtained through hands-on management style and leadership expertise
• Track record of achieving record levels of quality and operational performance
• International management and business experience
• Management experience in both union and non-union environments
• Excellent computer skills – MS Office, Minitab

Experience

Previous work experience plays an important role while applying for a Job and hence it should be well presented in the resume. Most of the questions during your resume will be related to the previous job that you had and hence you should be well prepared for it. You should begin with putting the name of the organization that you worked for, the duration of your work and the post or the designation at which you were working. After this, you can effectively place points in a bulleted format that talk about the responsibilities and the achievements that you may have achieved during your stay at the previous organization. The work experience of an experienced Quality Assurance Manager applying for a job would look like,

Quality Assurance Manager

Milano Auto Parts Manufacturers, Mumbai, 2006-Present

• Administered and directed the activities of the Quality Department and its personnel
• Initiated and maintained quality procedures, systems and objectives
• Assessed the strengths and weaknesses of Quality Department personnel and identified areas for improvement, training and professional/personal development
• Maintained the Quality Management System per ISO 9001:2000 and AS9100:2004
• Facilitated and documented QMS Management Review meetings
• Assured that products met customer requirements
• Monitored and reported on key indicators affecting product quality
• Lead internal and external audits of the QMS and integrated quality systems

Fabrication Quality Manager

Vilas Fabrications, Mumbai, 2003-2006

• Facilitated Lean Manufacturing, Continuous Improvement and cost reduction projects
• Managed the in process, final and first article inspections of a structural steel and sheet metal fabrication facility
• Developed work instructions and standard operating procedures
• Performed root cause analysis and implemented corrective actions for internal and external non-conformances.
• Participated in customer site visits to maintain customer relations and to investigate product non-conformances

Quality Technician

Vilas Fabrications, Mumbai, 2000-2003

• Developed the company’s first Quality Control department and testing lab to respond to customer requirements.
• Worked with GMC Rapid Transit Bus Division quality auditor to achieve a Class 1 quality rating within 18 months of setting up the QC department.
• Developed Product Standards and Quality Control department procedures and practices.
• Developed and monitored a process control program for eight pultrusion production lines.
• Acted as the company Quality representative on and off site.

Education and Certification

The academic details need to be mentioned in a tabulated format with respect to the degrees or the courses that the candidate would have undertaken in the past. The latest degree or course comes first followed by the last completed course and hence forth going backwards. For example a Quality Assurance Manager who has completed post graduation or graduation course is applying for a Job or to a company or an organization then his/her details would be like,

• M B A (Organizational Leadership)

IIT Chennai, 2000

• B Sc.(Engineering)

Tata Memorial Collage, Mumbai, 1998

Honors

If you have won any competitions national or international then they could also be highlighted here. For example a Quality Assurance Manager could lay stress on any exams that he may have given or any seminars or conferences attended. If you are a part of any honorary society or any nonprofit organization then that could also be added here.

The honors and the activities section of a Quality Assurance Manager would look like,

• Certified ISO/TS 16949 Internal Auditor
• Indian Society for Quality, Member since 2002
• Certified Quality Manager, Certification # AS3101
• Former Certified Quality Engineer, Certification #GF3ES21068

References

The References are generally required so that your present employer can gauge you through the eyes of the people who you were associated with or have worked for. So your teachers or college professors’ details could be placed here. Or your past employer who you would have worked under can also be used as a reference. Ensure that the people whose names you enter know you well and do inform them that you are placing their names as reference because many companies call to confirm. For example the references section of a Quality Assurance Manager could also look like,

Mr. Bharat Jain

Sr. Manager

Vilas Fabrications

bharat@iiijjkk.com

Salary Range of a Quality Assurance Manager

· The average salary received is approximately Rs. 25000 per month. This works out to an annual pay package of 3 Lakhs to 3.25 Lakhs per annum CTC.

· The salary from an American perspective works out to be $10000 per Month.

Note: This salary may be variable and it may change from organization to organization.

Frequently asked Quality Assurance Manager Interview Question

• What is your definition of Quality Assurance (QA), and who should be responsible, for QA?
• Tell me about a time when your manager made a decision you disagreed with. What actions did you take and why?
• Tell me about a time when you had to handle a disruptive employee. What did you do? What were the results?
• Tell me about a time when you had to deal with an irate physician, patient, employee etc. How did you handle it
• And what was the result?
• How have you managed to foster a successful team in your past positions?
• What methods have you found successful in determining the priorities when you start in a new facility?
• What methods do you use to foster open communication with staff and management?
• Tell me about a work incident when you were totally honest, despite a potential risk or downside for the honesty.
• How did you handle a recent situation where the direction from above was unclear and circumstances were changing?

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